We will ship to U.S. based PO boxes using only standard USPS services.
Unlike other companies, we do not charge extra for handling orders.
We ship all orders placed by 3:00 PM ET Monday through Friday, excluding holidays, the same day with the exception of any orders that are on hold due to payment or shipping-related issues.
Yes, we do ship to APO, FPO and DPO addresses. All orders with APO, FPO, and DPO shipping address are sent via USPS Priority mail. Due to military handling time, delivery to some destinations may take up to 21 days.
At this time, we can only ship to one address per order.
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail.
To track an order on profashionhair.com, visit the My Account area. You will need to sign in to access your account information.
Yes, for all US mainland orders we provide delivery confirmation service for an extra $2.99
Please contact your nearest post office, they will assist in locating your package.
We at Profashion believe our products and brands are the best in the industry.
Profashion offers a 365 days money back guarantee with no catches and no exceptions!
Returns must be unopened, unused and with the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund.
However, if you're not fully satisfied with your purchase please contact customer service to discuss your questions or concerns. Our highly trained representatives can provide detailed insights as well as additional education or training that frequently results in customers retaining their products. If you are still not completely satisfied with your purchase you can return your product by
following the instruction below:
• Obtain a Return Merchandise Authorization (RMA) Number by providing the original order number that was sent in the order confirmation email to Customer Service by contacting them at 614-333-1811or firstname.lastname@example.org
• Using suitable shipping materials (e.g. sturdy box, shipping tape, etc.), pack all returnable items including the original packaging and all accessories, securely.
• Using any shipping service of your choice (e.g. UPS, USPS, FedEx, etc.), pay for the return shipping, including tracking, and have the package shipped back to:
Attn: Returns Department
3099 E. 14th Ave,
Columbus OH 4321
• Scan or take a picture of your shipment’s tracking number and send to Profashion via email at email@example.com
• Once received and inspected, your refund or credit will be processed within 2-3 business days.
Profashion offers a 30 days money back guarantee on open and used products. Product must be 50% used or less to qualify for a refund. We reserve the right to deny multiple refunds on products purchased and returned more than once.
All returned hair products are subject to inspection and may be refused for return if found to have been, in our sole discretion, altered, tampered with or any other attempts to deceive or circumvent or take advantage of the return process.
For additional questions regarding the return of hair care products please contact Customer Service at 614-333-1811 or firstname.lastname@example.org
Yes, you can return your unopened box within 365 days of purchase for a full refund. Refer to the Returns Section.
Profashion doesn’t take responsibility for any lost return package. We always recommend our customers to use a service with some sort of tracking method to confirm receipt and the ability to file a claim through the shipping service.
If you are missing some items or parts from the package please contact customer care and we will send you the missing items or parts at no cost after some initial verification
Once we have received your package it usually takes us 2-3 business to process your refund. Your financial institution or bank will take 5-7 days to reflect the refund, dependent on their internal processing times.
In the case you don’t have the same credit card used for the original purchase, we can either send you a check or e-transfer your refund after verification. This process could take 7-15 business days. We will only refund money to the same person (Billing Address), who placed the order.
We only offer store credit for gift items. Please make sure you have the original invoice with you and call Customer service at 614-333-1811 to discuss any issues related to returns and refunds.
Profashion products come with peace of mind warranty coverage for our customers. Generally, you can send any defective product back, within the warranty period, for a replacement. We have 2-3 years of warranty coverage on our products. Refer to the Warranty Section.
Unfortunately, our product warranty only covers customers in the United States. We are unable to process warranty claims for our international customers due to international shipping, duties and other return complexities.
Yes, you can buy an extended warranty adding an additional two more years onto the original warranty period for $59.99 within two years of the original date of purchase. Once you have extended the warranty, you may send any defective items in for evaluation or replacement.
Domestic & International
We currently accept the following credit cards.
• American Express®
• Diners Club
Cards are immediately charged upon the successful completion of all orders.
Billing information must be entered exactly as it appears on your credit card statement. If any numbers are different, the order cannot be processed. Be sure to correctly spell city names and avoid using abbreviations unless that is how your information appears on your statement. Contact your credit card issuer to obtain the exact billing address associated with your credit card.
Profashion may require you to enter the 3 or 4-digit card identification number (e.g. CID, CVN, CVV, CVC) on certain orders for Visa, MasterCard, American Express, and Discover credit cards.
Visa/MC/Discover Card Customers
The Security Code or CID (Card Identification Number) is in the signature area on the back of the card (it is the last 3 digits AFTER the credit card account number).
American Express Customers
The Security Code or CID (Card Identification Number) is a 4-digit number on the front of the card, located ABOVE the embossed (raised) credit card account number.
PayPal is an alternate method for purchasing your order on Profashion. It enables any individual with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make.
Domestic Only (USA)
Shopify Pay is an accelerated checkout that lets you save time. Your already saved credit card and shipping and billing information are being used to let you checkout quickly. Please make sure Shopify Pay only work those customers who have placed and saved their payment information in the the Shopify system.
Apple Pay lets customers pay easily and securely through your online store. With Apple Pay, your customers can check out from your online store by using Safari on the iPhone, iPad, and Mac.
Apple Pay offers an accelerated checkout process. When a customer pays for their order using Apple Pay, they don't need to manually enter their credit card information or shipping address. The customer taps the Apple Pay button and scans their fingerprint, and Apple Pay provides that information to the payment provider.
Devices that support Apple Pay:
• To see the Apple Pay button, your customers must use Safari on iOS 12.1 or MacOS 10.14.1 on one of the following devices:
○ iPhone (SE, 6, 6 Plus, or newer)
○ iPad (Pro, Air 2, mini 3, or newer)
○ Apple Watch
○ MacBook Pro with Touch ID
○ Any Mac model (2012 or newer) plus an Apple Pay-enabled iPhone or Apple Watch
Amazon Pay is a fast, easy, and trusted way for your customers to make purchases on your online store by using payment and shipping information stored in their Amazon accounts. You keep full control of the customer relationship, and your product-level data is never captured or shared with Amazon
Google Pay lets customers pay easily and securely through your online store using an accelerated checkout process. When a customer pays for their order by using Google Pay, they don't need to manually enter their credit card information or shipping address. The customer taps the Google Pay button and Google Pay provides that information to the payment provider.
All payment forms are subject to verification and review by Profashion.
Important: Profashion is responsible for any monetary differences that may occur with the exchange rate at the time of a refund or cancelled order for funds released back to the original payment method.
Yes, you can place an order with us using your Visa or Mastercard branded debit card.
Yes! You can place an order using an eGift certificate. eGift Certificates have an X-digit alphanumeric code that is sent via email. This code is used at checkout to pay for all or a portion of your order.
Please refer to the Payments Section.
Payments may be declined for numerous reasons. Some common reasons and potential solutions are
• Entering inaccurate information - Please make sure you are correctly entering the payment information including.
○ Name on the card
○ Credit card number
○ Expiration date
○ Security code
○ Billing address
• Security Issues - In some cases your financial institution block online transactions for security reasons. If this occurs, you will need to contact your bank or financial institution.
• Insufficient funds - Ensure there are funds available to cover the purchase price including tax and shipping. .
Yes! Please contact customer service at 614-333-1811 for assistance.
Please refer to the Payments Section.
Please contact customer service at 614-333-1811 for assistance.
For your own security and protection, profashionhair.com will pre-authorize the full amount of your purchase plus applicable sales tax and shipping to verify your billing address and credit card information. The pre-authorization will drop off from your account within 1-7 business days depending on your financial institution. profashion.com will collect payment and post the actual amount of the purchase only when your order is shipped. The charge will be listed on your credit card bill as: [Need to List] If you have any questions about billing or charges to your account, please contact Customer Service immediately.
Before you place your order, you can view the contents and the total amount in your cart.
Once your order has been submitted successfully, the order will be in a "Placed" status. Your order is then "Sent to Warehouse," entering the shipping process almost immediately. The only time that you can cancel or modify your order is during "Placed" status.
Once your order has been "Sent to Warehouse," it has entered the shipping process and no further changes can be made. You may however return your items. For more information on returns, please visit our Returns section.
Yes, all shipments to APO, FPO, and DPO addresses are sent via USPS Priority. Due to military handling time, delivery to some destinations may take up to 21 days.
At this time, we can only ship to one address per order.
Certain items considered hazardous materials include aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, nail polish remover, etc.) are restricted and required by the U.S. Department of Transportation to be shipped by ground-only transport, due to air transport restrictions and regulations. For these shipments, we recommend Ground at $5.95 if orders are under $50. For P.O. Box addresses, USPS Ground (Parcel Post) is the only shipping method available. Regrettably, these items cannot be shipped to Alaska, Hawaii, or Puerto Rico.
Business Days & Holidays All orders process and ship Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day. Packages do not ship on weekends or the following US holidays:
• New Year’s Day
• Martin Luther King Jr. Day
• President's Day
• Memorial Day
• 4th of July
• Labor Day
• Columbus Day
• Veteran's Day
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1 business day after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. To track an order on profashionhair.com, visit the My Account area. You will need to sign in to access your account information.
International Orders & Shipping
Profashionhair.com offers international shipping to all countries.
Please be advised that orders shipped outside the U.S. are not eligible for free returns.
All International orders may take up to 72 hours to finalize prior to shipping. We apologize for any inconvenience this may cause.
Customer are responsible for all local taxes, fees and duties on purchases.
Your order total will appear in the destination country’s currency for checkout. Order totals are guaranteed at the exchange rate set when your order is placed.
Currently, we only accept U.S. issued Visa, MasterCard, Discover and American Express.
If either of those cards are unavailable, you may use PayPal to complete the transaction.
If you have placed an order online, you can view information on your order within the My Account section of the site. If you do not see your order displayed in this section, then it was not placed, and you must return to your cart and complete the Checkout process again.
Profashionhair.com is responsible for any differences that may occur with the exchange rate at the time of a refund or canceled order.
All payment forms are subject to verification and review by profashionhair.com.
profashionhair.com reserves the right to refuse to process any transaction, sale, or shipment of orders due to suspected fraud or unauthorized or illegal activity.
For all international orders, the customer pays the actual shipping cost, which will vary by country and order size.
Orders must be placed by 15:00 (3:00PM) EST to start processing on the same day. If an order is placed after the deadline, it will be processed the next business day. All orders ship Monday - Friday, excluding federal holidays within the United States.
Certain items considered hazardous materials including aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, nail polish remover, etc.) are restricted to ground-only transport, due to air transportation restrictions and regulations. These items will not be eligible for international shipment.
Profashionhair.com is not responsible for any delays caused by customs or border security.
Profashion warrants all tools against any defects due to faulty material or workmanship for a three-year period beginning on the original date of purchase with the exception of the clippers (The Edge) and the blow dryer (The Light and Power) which both are warranted for a period of two-years.
If products should become defective within the warranty period, we will replace it free of charge.
The warranty does not covers the following.
• Products that Profashion determine, in its sole discretion, to be free of any material or workmanship defects or flaws
• Products evidencing excessive wear, misuse, customization or alteration
• Improper care or storage (e.g., water damage, exposure to extreme heat or cold temperatures)
• Alterations or customization
• Products that were purchased second hand or from unauthorized dealers or retailers
• Products outside of the covered warranty period
• Unauthorized servicing
• Connection to incorrect current or voltage
• Products MUST be registered on our website NO LATER THAN 90 DAYS from purchase to validate your warranty.
• You MUST provide a copy of the original sales receipt as proof of purchase.
• You MUST inform Profashion of any potential warranty issues by contacting customer care as soon as the issue is discovered.
• Our team determine warranty eligibility
• Issue a return authorization
• Provide product return instructions
Note: Profashion will cover all applicable shipping & handling fees if the warranty claim is deemed valid
Additionally, customers have the option to purchase an extended warranty at any point after the initial purchase. Please visit www.profashionhair.com for more information on extended warranty pricing.
Yes! please contact our customer service.
Yes! To request a catalog and to be added to our mailing list please send an email to email@example.com or contact Customer Service.
Yes! If within 10 days after purchase we offer a lower price on an item you have purchased we will refund you the difference (Note: This does not apply to clearance items)
Kindly contact our customer support service.
You can be notified of any sales or promotions by subscribing to our mailing list by clicking here.
Yes! We love hearing from our customers. Visit www.profashionhair.com/reviews or to the specific product page to provide reviews and feedback.
Terms & Conditions
This website is operated by ProFashionHair. Throughout the site, the terms “we”, “us” and “our” refer to ProFashionHair. ProFashionHair offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Section 1 - Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 3 - Accuracy,
Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Section 4 - Modifications to The Service And Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Section 5 - Products or Services (If Applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Section 6 - Accuracy of Billing
And Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
Section 7 - Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Section 8 - Third-Party Links
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Section 9 - User Comments
Feedback and Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Section 10 - Personal Information
Section 11 - Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Section 12 - Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Section 13 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall ProFashionHair, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section 14 - Indemnification
You agree to indemnify, defend and hold harmless ProFashionHair and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Section 15 - Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 16 - Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Section 17 - Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 18 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 3099 E 14th Ave Columbus Ohio US 43219.
Section 19 - Changes to Terms Of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 20 - Contact Information
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org.
Section 1 - What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Section 2 - Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at:
3099 E 14th Ave Columbus Ohio US 43219
Section 3 - Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Section 4 - Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
Section 5 - Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at
Section 6 - Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Section 7 - Cookies
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
Section 8 - Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions And Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at
[Re: Privacy Compliance Officer]
3099 E 14th Ave Columbus Ohio US 43219
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