COMPLEMENTARY GROUND SHIPPING

Domestic Shipping

Domestic Shipping (USA)

Shipping Costs & Delivery Times

All orders placed by 3:00 PM ET Monday through Friday, excluding holidays will ship the same day except for the orders that are on hold due to payment and shipping related reasons.

Contiguous United States

Order Amount

Shipping Type

Shipping Charges

Processing Time

Delivery Days

Order under $59.99

Regular

$6.99

Same Day*

2-6 Business Days

Order above $59.99

Regular

$6.99

Same Day*

2-6 Business Days

Next Day Air

Next Day

$99.99

Same Day*

Next Business Day

2nd Day Air

2nd day

$69.99

Same Day*

2 Business Days

3rd Day Air

3rd Day

$49.99

 Same Day*

3 Business Days

Hawaii, Alaska & Puerto Rico

Order Amount

Shipping Type

Shipping Charges

Processing Time

Delivery Days

Order under $59.99

Regular

$9.99

Same Day*

5-8 Business Days

Order above $59.99

Regular

$14.99

Same Day*

5-8 Business Days

Air Shipping

Not Available

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Restricted Hazardous Items

Certain items considered hazardous materials include aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, nail polish remover, etc.) are restricted and required by the U.S. Department of Transportation to be shipped by ground-only transport, due to air transport restrictions and regulations. For these shipments, we recommend Ground at $5.95 if orders are under $50. For P.O. Box addresses, USPS Ground (Parcel Post) is the only shipping method available. Regrettably, these items cannot be shipped to Alaska, Hawaii, or Puerto Rico.

Business Days & Holidays

All orders process and ship Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.

Packages do not ship on weekends or the following US holidays:

  • New Year’s Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving
  • Christmas

Do you ship to PO box addresses?

We will ship to U.S. based PO boxes using only standard USPS services.

Do you ship to PO box addresses?

We will ship to U.S. based PO boxes using only standard USPS services.

Do you charge extra for handling?

Unlike other companies, we do not charge extra for handling orders.

How much time does it take to process and ship my order?

We ship all orders placed by 3:00 PM ET Monday through Friday, excluding holidays, the same day with the exception of any orders that are on hold due to payment or shipping related issues.

Do you ship to APO/FPO/DPO Military Addresses?

Yes, we do ship to APO, FPO and DPO addresses. All orders with APO, FPO, and DPO shipping address are sent via USPS Priority mail. Due to military handling time, delivery to some destinations may take up to 21 days.

Do you ship to Multiple Shipping Addresses per order?

At this time, we can only ship to one address per order.

How can I track my order?

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The e-mail will contain shipment details, your tracking number and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail.

To track an order on profashionhair.com, visit the My Account area. You will need to sign in to access your account information.

Do you offer delivery confirmation service?

Yes, for all US mainland orders we provide delivery confirmation service for an extra $2.99

My USPS tracking shows delivered but I don’t have my package yet?

Please contact your nearest post office, they will assist in locating your package.